FREQUENTLY ASKED QUESTIONS

The TapToConnect (TTC) is an advanced digital business card. Our goal is to help you network so well that people will remember you even after your initial interaction. Our business card saves all your important contact details to a smart phone with a single tap or QR scan. No need to print or reprint business cards. It’s all digital, contactless, and paperless. It’s editable anytime & anywhere.

You can order your digital business card through the following:

TTC Website: https://shop.taptoconnect.net

Shopee: https://shopee.ph/taptoconnect

Lazada: https://www.lazada.com.ph/shop/tap-to-connect

OR fill out our form below
Name:
Address (FREE SHIPPING):
Contact Number:
TTC Device (Kindly see product list):

To experience Tap To Connect or connect with our customer service: https://taptoconnect.net/samplecard

Yes, we have. You may click the links below:

Shopee: https://shopee.ph/taptoconnect

Lazada: https://www.lazada.com.ph/shop/tap-to-connect

Our Atom Smart Tags are basically the same as our Tap To Connect cards, functionality wise. But instead of cards, they come as small round stickers with built in NFC chips that can be placed on any surface such as your phone case, wallet, tablets, laptops, luggages etc.

Memento is the last NFC Wallet you will ever need. The wallet is a compact accessory with a refined style that has a unique leatherwork finish. We use NFC Technology to build connections with businesses, brands, organizations, and individuals. Memento is the first ever wallet with ready-to-use digital business card features in the Philippines as well as in Asia.

We have 2 types of Tap To Connect Cards. First are standard cards, it comes in white, black and pink, and these costs 1,200. Then we also have premium cards which are customizable with different types of finishes that starts at 2,500. Please refer to our complete price list.

Our atom smart tags costs P500 only.

Our Memento wallet costs with introductory price of P1,500 only.

It's not your typical business card. What you are paying for here is the technology and the convenience of not needing to print new set of cards when you ran out and you changed your details. As well as the assurance of your contact to be saved in other people’s smart phones when you network with them

Its other purpose is to leave your clients a great impression and also reduce paper waste.

Yes, we have Premium Cards that can be customized. We have 2 options for customized cards:

1. Send your own design. Make sure to send it in PSD or AI file with the font files used, and the file should be in CMYK mode for printing purposes.

2. We can design your card layout. Just send your high resolution logo/s, company/personal details,

Our print finishes are UV embossed, engraved and debossed.

The Standard Models come with a pre-made design that cannot be personalized; they are, however, programmed with your contact and networking information.

With the Premium Models/Custimized Cards, on the other hand, in addition to being programmed with your contact and networking information, you can get a fully personalized design with your information printed onto Tap To Connect Cards.

No, this can only be done with the custom-made models.

Yes, it is lifetime use.

There's no monthly description. All Tap To Connect units are lifetime use. For more inquries, kindly email us to sales@taptoconnect.net

For iPhone, tap your TTC card on the front or back top area of the phone.

For iPhone, just tap your TTC card on the front or back top portion of the phone.

For Android phones, just make sure your NFC is turned on. If it's on, just tap your TTC card on the middle back portion of the phone.

For iPhone, just tap your atom smart tag on the front or back top area of the phone.

For Android phones, just make sure your NFC is turned on. If it's on, just tap your atom smart tag on the middle back portion of the phone.

Peel the adhesive sticker and place your atom at the back of your phone. You may also place your atom on your wallet, laptop, keys or anything

For iPhone, just tap your MEMENTO wallet on the front or back top area of the phone.

tap your MEMENTO For Android phones, just make sure your NFC is turned on. If it's on, just tap your wallet on the back middle area of the phone.

NOTE: Make sure you tap your wallet on the this Tap To Connect logo icon.

There are no special apps required on Android Smartphone Devices, as well as iPhone XS and newer.

Older iPhone models such as the iPhone X and older requires iOS 14 at least to be able to use the "tap" feature

There are other ways to use the TTC digital business cards. It can also be used on video conference calls by facing your QR code on your camera or send your code to your clients so they can scan them. Another way is you can send your TTC link to your clients and click the link to visit your profile.

Here’s a sample TTC profile for viewing: https://taptoconnect.net/194AR6

The function of the Tap To Connect card is for smartphones to read the link to your digital profile embedded on the chip or QR code. Regardless of whether there is a weak or no data signal, the link will be readable.

 Since the digital profile is stored on the website, having an internet connection is a requirement to view your digital profile. Although, again, once tapped or QR scanned, even without the internet, the receiver will still be able to save the link on the browser of their phone. Once they receive an internet connection, they just need to refresh their browser to access your digital profile.

 However, with our new Offline QR code generator, all you need to do is set up your profile and generate your offline QR code via the Account Management page. You can save the generated QR code on your code or even have it printed. Once scanned, the user will be automatically redirected to their contacts application to save your details instead of the digital profile.

We have tested all The TTC Card products with several smartphone cases and they have worked fine; however, there are some cases that block the transmission of data from TTC Card to the smartphone. Simply take off the phone case, temporarily, in those instances.

 Or if you wish not to remove the case of the smartphone, you can just simply scan the QR code on your TTC card instead.

The TTC card is very safe and very secure. It can only work within 1.6” of a compatible device.

In addition, all the details you provide are typically details you will have on any of your traditional business cards.

We also follow our backend security & data defense structure:
 
1. We are in partnership with Cloudflare to provide security by protecting our system from malicious activity like DDoS attacks, malicious bots, and other nefarious intrusions.

2. We abide by the Top 10 OWASP checklist standard awareness document for developers and web application security to ensure our processes are secure from all kinds of attacks. 

3. We are partners with a third party IT security team for routine system and vulnerability testing to safeguard our users.

4. With guidance from our 3rd party IT security team, we adhere to data storage and data privacy guidelines sanctioned by Republic Act No. 10173.

Lastly, our data server is hosted by Microsoft Azure and it's located in Japan

Yes, and it's free shipping.

Yes, but delivery fee is no longer free.

For standard cards, we will be able to ship the card the next business day. Therefore, you will be able to receive it within 2-5 business days.

For customized cards bulk orders, you will be able to receive your order within 2-4 weeks upon finalization of design & payment). For low MOQ 15pcs below, lead time is 5-7 days.

If you have a hard deadline, please contact us via email at sales@taptoconnect.net before making your purchase to see if we can meet your deadline.

Refunds only fall into 5 scenarios: (1) Neither NFC nor QR code is working, (2) The QR code and the NFC link/s does not match, (3) Card was lost during shipping, (4) Item/s does not match description order; (5) Activation code/s does not work.

E-mail us at sales@taptoconnect.net for your card concerns.

There will be a confirmation email. If the reason for refund was approved via email, and once shipping details were also provided, refund will proceed and shall be received by the customer with 1-2 weeks.

Since The TTC Card is not necessarily designed to be passed out, one card is really all you need.

You, however, have the option to purchase multiple cards, and you get a huge discount per card when you purchase Custom Model cards

Plus, we are working on decreasing paper wastes that are wasted by giving out paper based business cards that are usually thrown away and we are saving the environment in our own little way.

The TTC card is meant to be supplementary to your traditional business cards, and not meant to be a replacement.

Some people have, however, decided to get rid of traditional business cards altogether.

Yes, it does.

The possibilities of a TTC device is limitless. It is, however, used to primarily share lengthy contact & networking details with your prospects or new friends. Details that usually take several minutes to share can be shared using a TTC device in a matter of seconds. If you desire a different function of your TTC device, please let us know by sending an email to sales@taptoconnect.net

Yes, we have offer bulk discounts or corporate discounts. Kindly send us an e-mail at sales@taptoconnect.net if you wish to order in bulk.

Send us an e-mail at sales@taptoconnect.net regarding our partnership programs.

Yes, we do. Please send us an e-mail at sales@taptoconnect.net if interested.